Terms of Service

Effective Date: November 8, 2026

Welcome to EmpireOS.

These Terms of Service ("Terms") govern access to and use of EmpireOS, including its website at empireos.online, business command center, connected applications, and related services.

By creating an account or using EmpireOS, you agree to these Terms and our Privacy Policy.

If you use EmpireOS on behalf of a business or organization, you represent that you have authority to accept these Terms on its behalf.

1. Description of the Service

EmpireOS is a software platform designed to help entrepreneurs, business owners, and teams organize business operations.

Depending on the available features and subscription plan, EmpireOS may provide:

Business profiles and command center dashboards
Goals, planning, and strategic tracking
Sales pipelines, contact management, and customer records
Task management and operational workflows
Business health indicators and CEO Briefs
Projects, standard operating procedures, and decision records
Team assignments, approvals, and collaboration tools
Data imports and third-party integrations
Optional AI-assisted analysis, summaries, and recommendations

Features may evolve, be modified, or become subject to different plans as the platform develops.

2. Eligibility and Accounts

You must be at least 18 years old and legally capable of agreeing to these Terms.

You agree to provide accurate account information and maintain the security of your credentials.

You are responsible for activity conducted through your account, including actions by individuals you authorize to access your workspace.

Notify us promptly if you suspect unauthorized access or a security incident involving your account.

We may suspend accounts involved in misuse, fraudulent activity, or material violations of these Terms.

3. Ownership of Your Business Data

You retain ownership of the business information, records, and original content you submit to EmpireOS.

You grant EmpireOS a limited, nonexclusive permission to host, process, organize, display, back up, and transmit your content only as reasonably necessary to operate and provide the Service and its authorized functions.

You are responsible for ensuring that information entered or imported into EmpireOS is accurate and that you have the legal right to collect, store, and process it.

This includes obtaining any required notices or permissions for customer, lead, employee, or other third-party personal information.

EmpireOS does not acquire ownership of your customers, business relationships, intellectual property, or independently created business content.

4. Acceptable Use

You agree not to:

Use EmpireOS for unlawful, fraudulent, or deceptive activities
Access or attempt to access accounts or information without authorization
Circumvent security controls or account permissions
Upload malware or interfere with platform operations
Use the Service to distribute spam or unauthorized communications
Violate intellectual property or privacy rights
Misrepresent your identity or authority
Abuse integrations, API access, or system resources
Resell access or offer unauthorized sublicenses to EmpireOS

EmpireOS may impose reasonable technical limits to protect security, reliability, and service availability.

5. Sensitive and Regulated Information

EmpireOS is designed primarily for general business operations.

Unless expressly supported under a separate agreement, EmpireOS should not be used to store regulated medical information, complete payment card details, or other information requiring specialized regulatory safeguards.

Users are responsible for determining whether EmpireOS is appropriate for the information they intend to process.

6. Third-Party Integrations

EmpireOS may offer optional connections to services such as Google Sheets, Google Drive, Google Calendar, and other business applications.

When you connect an external service:

You authorize EmpireOS to access the information permitted by the selected integration and your granted permissions.
You remain responsible for your external account and compliance with that provider's applicable terms.
Data imported into EmpireOS may be stored separately from the original external service.
Disconnecting an integration may stop future access without automatically deleting previously imported records.
External providers may change or discontinue functionality outside our control.

Our handling of connected Google user data is further described in the EmpireOS Privacy Policy and is subject to applicable Google API policies.

EmpireOS is an independent product and is not endorsed by Google or another integration provider unless expressly stated.

7. AI and Automated Recommendations

EmpireOS may provide rule-based business intelligence and optional AI-assisted functionality.

These tools are intended to support organization, analysis, planning, and decision-making.

AI-generated and automated outputs may be inaccurate, incomplete, delayed, or inappropriate for a particular business situation.

You are responsible for independently reviewing outputs before acting on them.

EmpireOS does not guarantee that recommendations will produce any specific financial, operational, or business result.

You remain responsible for your own decisions.

8. No Professional Advice

EmpireOS provides software, organizational tools, templates, informational content, and decision-support functionality.

EmpireOS does not act as your attorney, accountant, financial advisor, investment advisor, tax professional, or licensed consultant.

Information and recommendations provided through the platform do not establish a professional advisory relationship.

Consult qualified professionals when making decisions involving legal obligations, finance, taxes, employment, investments, or other significant risks.

9. Subscriptions and Billing

EmpireOS may offer free and paid subscription plans.

When a paid plan is available, applicable pricing, billing frequency, included features, and other purchase conditions will be presented before checkout.

Paid subscriptions may renew automatically as disclosed during purchase unless canceled.

Payments may be processed by third-party payment providers such as Stripe.

You authorize the applicable payment processor to charge your selected payment method for purchases you approve, including recurring charges where disclosed.

Prices are generally displayed in U.S. dollars unless otherwise specified. Applicable taxes may be added at checkout.

Cancellations

Where recurring subscriptions are offered, you may cancel through the available billing management tools or by contacting support.

Unless otherwise stated at purchase, cancellation prevents subsequent renewals and does not immediately terminate access for a period already paid.

Refunds

Except where required by law or expressly stated at checkout, subscription fees for billing periods already started are generally nonrefundable.

If EmpireOS offers separately purchased AI credits, credit packs are nonrefundable once added to the account, except where required by law or expressly stated during purchase.

Any credit expiration, rollover, usage, or transfer restrictions must be disclosed in the applicable purchase terms.

10. Free Accounts, Trials, and Beta Features

EmpireOS may provide free access, trial features, beta functionality, or experimental tools.

These features may have limitations, change during development, or be discontinued.

Beta functionality may include errors, unexpected behavior, interrupted availability, or changes to data structures and workflows.

Users are encouraged to retain independent backups of business-critical information.

We will seek to provide reasonable notice of material changes affecting existing accounts when practicable.

11. Availability and Service Changes

We work to provide a reliable and useful service, but we do not guarantee uninterrupted access or error-free operation.

Maintenance, technical failures, provider outages, security concerns, or other circumstances may temporarily affect access.

We may update, modify, replace, or discontinue features as the Service evolves, subject to applicable law and any specific contractual commitments.

12. Intellectual Property

The EmpireOS name, branding, software, interface designs, proprietary systems, and original platform materials are owned by EmpireOS or its applicable licensors.

Using the Service does not transfer ownership of the platform or authorize copying, distribution, reverse engineering, or commercial resale of its proprietary elements except where legally permitted or expressly authorized.

You retain your rights in your own business content.

13. Team Members and Workspace Permissions

If you invite employees, contractors, partners, or collaborators to use your workspace, you are responsible for determining their appropriate access.

Information visible to authorized team members may include business records, contact details, internal notes, assignments, approvals, and other operational information available through the applicable permissions.

You are responsible for reviewing access and removing unauthorized participants when necessary.

EmpireOS may offer different permission capabilities depending on the account plan and current product functionality.

14. Account Closure and Data Requests

You may request account closure or deletion of eligible data by contacting support@greatmindsunlimited.net.

Account closure and subscription cancellation are separate actions. Canceling a subscription does not necessarily delete your account or stored information.

Certain data may be retained as required by law, necessary for legitimate security or recordkeeping purposes, or temporarily present in backup systems.

Data handling is further described in our Privacy Policy.

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, EmpireOS is provided on an "as available" and "as is" basis without warranties that the Service will be uninterrupted, error-free, or suitable for every business requirement.

We do not guarantee increased revenue, improved profitability, business growth, successful hiring, client acquisition, or other particular outcomes.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, EmpireOS and its operator will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of or inability to use the Service, including lost profits or business opportunities.

To the maximum extent permitted by law, total liability arising from the Service will not exceed the amount you paid EmpireOS during the 12 months preceding the event giving rise to the claim, or $100 if you used only free services.

These limitations do not apply where prohibited by law or to liability that cannot legally be limited.

17. Indemnification

To the extent permitted by applicable law, you agree to defend and indemnify EmpireOS and its operator against third-party claims arising from your unlawful use of the Service, infringement of third-party rights through content you provide, or material violation of these Terms.

This provision does not apply to the extent a claim results from our own unlawful conduct or where prohibited by applicable law.

18. Suspension and Termination

We may suspend or terminate access when reasonably necessary to address:

Serious violations of these Terms
Fraudulent or unlawful use
Unauthorized access or security threats
Material misuse of platform resources
Other circumstances requiring action under applicable law

Where reasonable and appropriate, we may provide notice and an opportunity to resolve the issue.

You may stop using EmpireOS and request account closure at any time.

19. Governing Law and Disputes

Unless applicable law requires otherwise, these Terms are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles.

Before initiating formal proceedings, parties are encouraged to attempt to resolve disputes by contacting support.

Nothing in this section limits mandatory consumer protections or rights provided by applicable law.

20. Changes to These Terms

We may update these Terms as EmpireOS evolves.

Material changes will be communicated through the website, application, email, or other appropriate means.

If applicable law requires affirmative acceptance of changes, we will seek that acceptance.

21. Contact Information

For questions about these Terms, billing, account access, or the Service:

EmpireOS
Website: https://empireos.online
Email: support@greatmindsunlimited.net