Department
Product Design
What we build
Velocity
14 / wk
+2 · ships
Active research
6
3 user studies
Bug backlog
42
-8
Validated bets
3
this quarter
Next Best Action
What to do next, in order.
Ship SSO with Okta — Aster blocker
CriticalSingle feature unblocking $220K deal + 2 follow-ons.
Impact: Save Q3 quota · M. Chen · May 28
Move AI Add-on to Now bucket
HighValidation strong (8 LOIs); next quarter delay loses momentum.
Impact: +$200K ARR opportunity · PM · May 22
Kill stalled Concierge Onboarding offer
Medium0 sales after 5 calls; signal demand isn't there at price.
Impact: Free PM cycles · Founder · May 30
Recommendations are decision-support suggestions based on available data. They do not guarantee results.
Offer Lab
Offer design
| Offer | Business | Audience | Pain | Transformation | Deliverables | Price | Guarantee | Proof | Status |
|---|---|---|---|---|---|---|---|---|---|
| Enterprise Tier | Apex Consulting Studio | Mid-market ops | Tool sprawl | Single source of truth | Setup + CSM + SLA | $48K/yr | 90-day pilot | 3 case studies | Active |
| AI Add-on | Skyline Events Co. | Power users | Manual data prep | 10x faster reporting | AI seat + prompts | $199/seat | 30-day money back | Beta data | Needs Review |
| Concierge Onboarding | Empire Academy | Enterprise buyers | Slow time-to-value | Live in 30 days | Dedicated PM | $24K | Live or free | — | Idea |
Validation
Validation tracker
| Idea/Offer | Audience | Proof | Conversations | Clicks | Calls | Sales | Score |
|---|---|---|---|---|---|---|---|
| AI Add-on | Power users | 8 LOIs | 22 | 412 | 14 | 4 | Strong |
| Concierge Onboarding | Enterprise | 3 verbal | 9 | 88 | 5 | 0 | Validating |
| Embedded analytics SKU | Partners | — | 3 | 0 | 1 | 0 | Early |
Voice of customer
Customer feedback
"Onboarding feels magical now."
Northwind, May 12
"We need bulk import — yesterday."
Aster, May 08
"Pricing tier jump too steep."
Briar, May 04
Digital products
Active SKUs
- Workflow Pack templatesLive
- Operator OS playbook (PDF)Live
- ROI Calculator (interactive)Live
Education
Course products
| Course/Module | Business | Status | Lessons | Assets | Publish |
|---|---|---|---|---|---|
| Operator OS — Core | Empire Academy | Active | 12 | Slides + workbook | Live |
| AI for Ops Bootcamp | Apex Consulting Studio | In Progress | 8 | Recordings TBD | Jun 18 |